Dean Shutt
1630 Barker Avenue
Lawrence, KS 66044
Home: 785-843-6254
Cell: 510-213-2193
Email: dean@penforhire.biz
SUMMARY OF QUALIFICATIONS
2003 to Present - Freelance Writer and Web Designer
Lawrence, KS and Oakland, CA
510-213-2193
- Designed and wrote a site for a personal trainer.
- Wrote virtually all copy for a major e-commerce developers site.
- Designed and wrote a site for a clinical psychologist.
- Wrote and took part in design of a site for a candidate for public office.
- Wrote a marketing brochure for a technical services company.
2002 to 2003 - Webmaster
NF Communications, Walnut Creek, CA
800-980-0192
- Designed a tracking process to enable better production planning and more efficient shipping.
- Redesigned the production procedures, allowing for increased orders and profitability.
- Responsible for the maintenance and upkeep of all production equipment and website.
- Redesigned the invitation application to gather better data and speed the production process.
- Instituted new customer service policies to improve our brand image among our users.
- Operational responsibility for production, customer service and operations
- In charge of procedural ducomentation as well as process design for my operational areas.
2001 to 2002 - Contract Employee
OfficeTeam, Oakland, CA
- Worked for three months with the project accounting department of a major company.
- Successfully filled various temporary administrative positions over the course of the year.
1999 to 2001 - Project Manager
InsWeb, Sacramento, CA
916-853-3300
- Oversaw the design and implementation of project "Buy Online V.2", which added eCommerce functionality to the Web site.
- Spearheaded the complete redesign of the Home Warranty product.
- Instituted design changes of the Auto application, which doubled revenue in the company's leading consumer online application
- Gained valuable experience in release management and meeting facilitation.
- Managed multiple projects, including application redesign, knowledge base updates, and competitive analysis.
- Participated in the total redesign of the product development process.
- Increased completion rate by 10% by redesigning the opening of the consumer auto application.
1994 to 1999 - Office Manager/Specialist
Talus, Mountain View, CA
650-960-3450
- Renegotiated office supply contract saving the company over 20% on our office supply orders
- Reorganized responsibilities in Operations/facilities department to ensure equal distribution and improved service
- Experienced in various software installations, including MS Office.
- Restructured corporate library, saving approximately a quarter of their costs
- Created and organized programs to execute company policies and objectives
- Reviewed and edited sensitive corporate documents
- Enhanced presentation, demonstration, and meeting facilitation skills
- Responsible for upkeep, operation and repair of a variety of office machines.
- Experienced in operating system installations, including Windows 95 and 98,
- Interviewed and trained new hires, counseled employees under my supervision, conducted reviews
1987 to 1994 - Sales Supervisor
Phillips' Bootery Shoes, Mountain View, CA
650-941-2711
- Inventory management: shipping, monitoring, and purchasing
- Designed and implemented in-store displays and contests
- Interviewed and trained new hires
- Repeatedly led the store in sales
- Developed and implemented the employee schedule
- Critical input into the buying decisions
- Helped plan and manage move into a new facility
- Wrote print ads and led visual merchandising effort
- Developed solid background in customer service and people skills
1986 to 1989 - Information Systems Operator
U.S. Air Force, Sunnyvale, CA
- Performed satellite tracking and data analysis
- Graduated non-commissioned offers training
- Honorably discharged after four years
- Won numerous individual and unit citations
EDUCATION AND TRAINING
Pleasant Valley High School - Brodheadsville, PA
DeAnza College - Cupertino, CA